Purpose: The study examines the effect of internal communication on employee
performance in Malian companies, with organizational commitment as a mediating
factor. It specifically investigated how communication practices influence
employee attitudes and performance outcomes through commitment.
Methodology/Design: A quantitative research design was employed using a cross-sectional
survey of 300 employees across multiple sectors in Mali. Data were analyzed
using Structural Equation Modeling (SEM) to test both direct and indirect
relationships between internal communication, organizational commitment, and
employee performance.
Findings: Results revealed that internal communication significantly influenced
employee performance (β = 0.312, p < 0.001) and organizational commitment (β
= 0.457, p < 0.001). Organizational commitment also partially mediated the
relationship between internal communication and employee performance (indirect
β = 0.214, p < 0.001), confirming its role as a critical pathway linking
communication to performance outcomes.
Implications: The study provides practical guidance for managers and HR
practitioners in Malian companies to improve employee performance through
effective communication systems, two-way feedback, and policies that foster
organizational commitment.
Please enter the email address corresponding to this article submission to download your certificate.
