Logo
International Journal of
Advanced Education

Search

ARCHIVES
VOL. 2, ISSUE 1 (2026)
The effect of internal communication on employee performance: The mediating role of organizational commitment in Malian companies
Authors
Diénéba Deme
Abstract

Purpose: The study examines the effect of internal communication on employee performance in Malian companies, with organizational commitment as a mediating factor. It specifically investigated how communication practices influence employee attitudes and performance outcomes through commitment.

Methodology/Design: A quantitative research design was employed using a cross-sectional survey of 300 employees across multiple sectors in Mali. Data were analyzed using Structural Equation Modeling (SEM) to test both direct and indirect relationships between internal communication, organizational commitment, and employee performance.

Findings: Results revealed that internal communication significantly influenced employee performance (β = 0.312, p < 0.001) and organizational commitment (β = 0.457, p < 0.001). Organizational commitment also partially mediated the relationship between internal communication and employee performance (indirect β = 0.214, p < 0.001), confirming its role as a critical pathway linking communication to performance outcomes.

Implications: The study provides practical guidance for managers and HR practitioners in Malian companies to improve employee performance through effective communication systems, two-way feedback, and policies that foster organizational commitment.

Originality/Value: The study integrates Social Exchange Theory, Communication Satisfaction Theory, Herzberg’s Two-Factor Theory, and Expectancy Theory to offer a comprehensive understanding of how internal communication affects employee performance via organizational commitment in a developing country context.
Download
Pages:101-110
How to cite this article:
Diénéba Deme "The effect of internal communication on employee performance: The mediating role of organizational commitment in Malian companies". International Journal of Advanced Education , Vol 2, Issue 1, 2026, Pages 101-110
Download Author Certificate

Please enter the email address corresponding to this article submission to download your certificate.